Friday, September 5, 2014

Computer science professional resume sample

Here is a sample resume for Computer science professional

CATHY LUI
245Elm Street • Chicago, IL 60645 • 663-555-2869• Salley.Lue22@xxx.com

GOAL
Computer science professional with experience in customer service and technical writing seeks customer service position with potential for supervisory responsibility.

WORK HISTORY
Technical Writer, 2-04 to Present
Superior Software Products, Chicago, IL
• Prepare technical manuals for end users of Superior Software Products.
• Obtain program feature specifications from programmers and systems engineers to develop step-by-step instructions, written in clear, nontechnical language.
• Supervise ongoing revision and updating of manuals.
• Implement and test user experience guidelines to ensure directions
are understood.
• Product line includes desktop publishing, graphic arts, word processing, and database products.
Customer Service Technician, 4-00 to 2-04 
Worthington Software, Palatine, IL
• Served as customer support contact for end users of Worthington Software and
as telephone troubleshooter for clients, providing step-by-step solutions for online difficulties.
• Maintained phone log of customer problems.
• Worked with systems engineers and technical writers to modify systems designs and revise instructional manuals as necessary.

EDUCATION
Northern Illinois University
B.S. Degree, Computer Science, completed 1-05
University of Illinois at Chicago
Computer Career Training Program, One-Year Graduate Certificate, completed 1-04

References Available
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