Here is a sample resume for Computer science professional
CATHY
LUI
245Elm Street • Chicago, IL 60645 •
663-555-2869• Salley.Lue22@xxx.com
GOAL
Computer science professional with experience
in customer service and technical writing seeks customer service position with
potential for supervisory responsibility.
WORK
HISTORY
Technical
Writer, 2-04 to Present
Superior Software Products, Chicago, IL
• Prepare technical manuals for end users of
Superior Software Products.
• Obtain program feature specifications from
programmers and systems engineers to develop step-by-step instructions, written
in clear, nontechnical language.
• Supervise ongoing revision and updating of
manuals.
• Implement and test user experience guidelines
to ensure directions
are understood.
• Product line includes desktop publishing,
graphic arts, word processing, and database products.
Customer
Service Technician, 4-00 to 2-04
Worthington Software, Palatine, IL
• Served as customer support contact for end
users of Worthington Software and
as telephone troubleshooter for clients,
providing step-by-step solutions for online difficulties.
• Maintained phone log of customer problems.
• Worked with systems engineers and technical
writers to modify systems designs and revise instructional manuals as necessary.
EDUCATION
Northern Illinois University
B.S. Degree, Computer Science, completed 1-05
University of Illinois at Chicago
Computer Career Training Program, One-Year
Graduate Certificate, completed 1-04
References
Available
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