Customer Damage Control Letter

Here is a sample letter for Customer Damage Control. You should  modify this letter according to your need and situation.

If a customer gets angry over your business services, apologize quickly with this sample apology letter:

Hello Mr. Jack,

I'm sorry to hear that you are having trouble getting in touch with our customer service hotline. If you email your address and order number to sales@productsxyz.com then we can have a look into your order. Thank you for letting us know about the matter of your shipment, we will get back to you as soonest possible.

Sincerely,

Sara

Customer Service

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Related Tags: How to write Customer Damage Control Letter, Reply letter, Reply to Customer Letter