Here is a sample letter of declining customer request
for reversal of membership fee. You should modify this letter to be suitable
for your purpose.
Dear Sir,
Greetings from AltraBanking Online!
We received your e-mail regarding
your request for the reversal of your membership fee. We regret to inform you
that we are unable to grant your request for Annual Fee waiver. Please use your Alfa Card
more frequently to qualify for the Annual Fee waiver next year and enjoy more
perks such as free Tapioca signature dish for a minimum single receipt of $200
from any establishment or cash advance transaction using the AlfaGold Credit
Card.
If you need further assistance or
have other concerns, you may send us an e-mail at reject_cust@ AltraBanking.com
Thank you for choosing to bank with
us online!
Sincerely,
Customer Service Staff
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