Wednesday, May 8, 2013

Declining Customer Request for Reversal of Membership Fee

Here is  a sample letter of declining customer request for reversal of membership fee. You should modify this letter to be suitable for your purpose.

Dear Sir,

Greetings from AltraBanking Online!

We received your e-mail regarding your request for the reversal of your membership fee. We regret to inform you that we are unable to grant your request for Annual Fee waiver. Please use your Alfa Card more frequently to qualify for the Annual Fee waiver next year and enjoy more perks such as free Tapioca signature dish for a minimum single receipt of $200 from any establishment or cash advance transaction using the AlfaGold Credit Card.

If you need further assistance or have other concerns, you may send us an e-mail at reject_cust@

Thank you for choosing to bank with us online!

Customer Service Staff
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