Tuesday, May 21, 2013

Thank you Letter for Survey Participation

When a company makes a survey for its clients and customers, it is important to thank the participants of this survey. Here we have two examples of "thank you letter for survey participation".

Simple Thank you Letter for Survey Participation
Greetings from the [XYZ Company]!

Thank you for agreeing to participate in our survey. Your inputs will be very valuable to us in our efforts to improve our service to customers like you. It will give us an idea onto which areas to improve in order to give you the most-cost effective marketing tool for your growing business. As a respondent, the results of the survey will surely be beneficial to your company, please give us two weeks to send a full report.

Thank you for your participation.

Yours sincerely,

Professional Thank you Letter for Survey Participation

Dear Valued Client:

We recently conducted a client satisfaction survey in which we randomly selected nearly xxx clients and asked them to rate (LAW FIRM) in a number of areas that address principal drivers of client satisfaction: time, quality (of the advice and of the relationship), and price.  We would like to thank those who participated for taking the time to complete the survey.   Client feedback is invaluable to us as we continually strive to provide the highest quality of client service.

Some highlights from the survey include:

- 88% of our clients would recommend us to others
- Personal attention, professionalism, and responsiveness all topped the list of what sets us apart from other law firms
- 83% of our clients have not yet visited our website, www.yourwebsite.com
- The most important criteria when selecting a firm or attorney were industry knowledge & expertise, responsiveness, ability to produce favorable results, and the reputation of the lawyer

In addition to providing feedback on the areas within which we excel, clients also made sound suggestions on ways we can strengthen our client relationships and billing practices.  We are grateful for your business, your willingness to share feedback with us, and your continued trust in (LAW FIRM). 

Thank you again for your time and participation.


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