When a company makes a survey for
its clients and customers, it is important to thank the participants of this survey.
Here we have two examples of "thank you letter for survey participation".
Simple Thank you Letter for
Survey Participation
Greetings from the [XYZ Company]!
Thank you for agreeing to
participate in our survey. Your inputs will be very valuable to us in our
efforts to improve our service to customers like you. It will give us an idea
onto which areas to improve in order to give you the most-cost effective marketing
tool for your growing business. As a respondent, the results of the survey will
surely be beneficial to your company, please give us two weeks to send a full
report.
Thank you for your participation.
Yours sincerely,
Professional Thank you Letter
for Survey Participation
Dear Valued Client:
We recently conducted a client
satisfaction survey in which we randomly selected nearly xxx clients and asked
them to rate (LAW FIRM) in a number of areas that address principal drivers of
client satisfaction: time, quality (of the advice and of the relationship), and
price. We would like to thank those who
participated for taking the time to complete the survey. Client feedback is invaluable to us as we
continually strive to provide the highest quality of client service.
Some highlights from the survey
include:
- 88% of our clients would
recommend us to others
- Personal attention,
professionalism, and responsiveness all topped the list of what sets us apart
from other law firms
- 83% of our clients have not yet
visited our website, www.yourwebsite.com
- The most important criteria when
selecting a firm or attorney were industry knowledge & expertise, responsiveness,
ability to produce favorable results, and the reputation of the lawyer
In addition to providing feedback
on the areas within which we excel, clients also made sound suggestions on ways
we can strengthen our client relationships and billing practices. We are grateful for your business, your
willingness to share feedback with us, and your continued trust in (LAW FIRM).
Thank you again for your time and
participation.
Sincerely,
(LAW FIRM)
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