Friday, May 10, 2013

Apology letter to customer for sending Incomplete Information

Here we see sample apology letters to customer for sending incomplete information. You should modify these letters to be suitable for your purpose and situation

Apology letter format for sending Incomplete Information 

Dear [Customer Name],

I'd like to apologize for sending you the incomplete information on [insert subject]. There was a slight miscommunication on our end. I have now thoroughly checked the details and I am sending you the correct and updated information with this email.

I'm sorry for any inconvenience this may have caused. I appreciate your understanding. Please call me if you have any questions. I can be reached .


Apology letter for sending Incomplete Information 
Please accept our apologies for the error that happened in our Monday advertisement. We didn't realize what happened until we received a plenty of phone calls ordering the stereo set for $95.00 instead of $295.00. A correction will appear in the next announcement.
I know this is a disappointment for those who had their hopes raised, but you can understand that it is impossible for us to sell the set at that price. We will, however, give another 6% discount to all those who still want their orders filled at the correct price. Thank you for your understanding.
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